![]() ![]() If you have configured the Hud to read from multiple databases try setting it to read from only the current active database. Hud > Edit Hud Options > General > Advanced. If hands are importing and the PT-icon appears on the table, or switching to a single database helped, but you still see no player stats try rebuilding the cache via Database > Database Management for any databases used by the Hud. If you have large databases this will take some time. If you still can't get the HUD to appear please report your problem so that we can check your configuration and troubleshoot the issue. The best thing is to enable logging and restart then play about 20 or 30 hands at a single table. Take a screenshot of the table and attach it along with the hand history file for the session and the PokerTracker4.log and PokerTrackerHUD4.log files to a Support ticket. If the HUD is working but has partial stats or is slow or "laggy", or the stats disappear from time to time try some performance tweaking:Ĭheck the Database > Database Management window for your PostgreSQL version - if you're using 8.3.x but not at least 8.3.9 or later then you should update to the latest 8.3.x version. #Pokertracker 4 hud not working on ignition update# ![]() ![]() NOTE: PokerTracker 4 supports PostgreSQL versions 8.3.9 or later, 8.4.x, 9.0.x and 9.3.x.įor optimum performance the cache needs to be at 100% for all of your databases. If you choose to Rebuild Cache that will force a complete rebuild of the cache from scratch, which is good for making sure everything is correct if you're seeing strange behaviour. If you see duplicates reported when you start Auto Import please read the Tutorial: Preventing Duplicates. If you still have issues please report your problem so that we can check your configuration and troubleshoot your specific issue. There are two major issues users have reported with their HUD when playing at "Fast Fold" tables such as PokerStars Zoom, Full Tilt Poker Rush, OnGame Strobe, PartyPoker Fast Forward, or iPoker's Fast Poker. There may be a large delay before the HUD displays The HUD stats do not appear to change while playing #Pokertracker 4 hud not working on ignition full# ![]() #Pokertracker 4 hud not working on ignition software#.#Pokertracker 4 hud not working on ignition full#.#Pokertracker 4 hud not working on ignition update#.In this folder there should be a file called 'install-postgresql.log' - please attach that file to a Support Ticket so we can follow up on this with you. If that installs successfully try starting PokerTracker 4 again but if that PostgreSQL install does not complete successfully then in Windows open File Explorer and enter the following in the address bar: Do you see the PostgreSQL service in the list? Is it started, or can you start it? What is its 'Status' and 'Startup Type'? If the PostgreSQL service is not listed at all then it will need to be installed so in that case manually download and install PostgreSQL v10.20 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. Is PostgreSQL (the program where PokerTracker 4 stores your poker data) installed and running on your computer? Click your Windows Start button then type the following command:Īnd click on it when it appears. ![]()
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